Shipping Policy for 株式会社アトリエ

Thank you for choosing 株式会社アトリエ. We aim to provide you with the best shopping experience, including efficient and reliable shipping services. Please review our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing Time:

All orders are processed within 5 business days. Processing time may vary based on product availability, order volume, and other factors.

2. Shipping Methods:

We offer the following shipping methods:
Standard Shipping: Estimated delivery within 13 business days.
Express Shipping: Estimated delivery within 10 business days.

3. Shipping Destinations:

We currently ship to usa. If your location is not included, please contact our customer support team at [email protected] for assistance.

4. Shipping Rates:

Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process before completing your purchase.

5. Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking on the provided link or by entering the tracking number on our website.

6. Customs and Duties:

Customers are responsible for any customs duties or taxes that may be applied to international shipments. We recommend checking with your local customs office for more information on potential fees.

7. Delays and Exceptions:

While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may cause exceptions. We appreciate your understanding in such situations.

8. Address Accuracy:

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. We are not responsible for orders shipped to incorrectly provided addresses.

9. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at [email protected].

Thank you for choosing 株式会社アトリエ. We appreciate your trust in our products and services!